Privacy Policy
Aviary Aid SG ("we," "our," or "us") is dedicated to protecting the privacy of our website visitors and those who engage with our social assistance programs. This Privacy Policy outlines how we collect, use, disclose, and protect personal information gathered through our online platform, which serves to provide information about community-based support programs, food distribution, shelter assistance, and social integration services.
1. Information We Collect
We collect various types of information to effectively operate our services and communicate with our community. The information collected depends on your interaction with our site and services.
- Personal Information You Provide: This includes information you voluntarily submit when you register for programs, sign up for newsletters, make inquiries, or otherwise communicate with us. This may include your name, contact details (e.g., email address, phone number, physical address), demographic information, and details relevant to the specific social assistance services you are seeking or offering support for.
- Automatically Collected Information: When you visit our online platform, we may automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us understand how our site is used and improve its functionality.
- Information from Third Parties: In some cases, we may receive information about you from third-party partners who collaborate with us on social assistance initiatives, provided they have your consent to share such information and it aligns with legal requirements.
2. How We Use Your Information
The information we collect is used to support our mission and provide effective services.
- To Provide Services: To deliver and manage our community-based support programs, food distribution, shelter assistance, and social integration services. This includes assessing eligibility, facilitating access to resources, and coordinating support.
- Communication: To respond to your inquiries, provide updates about our programs, send newsletters, and communicate important information regarding our services.
- Improvement of Services: To analyze user behavior and feedback, allowing us to enhance our online platform, refine our programs, and develop new initiatives that better serve vulnerable populations.
- Legal Compliance and Safety: To comply with legal obligations, enforce our policies, and protect the rights, property, and safety of Aviary Aid SG, our beneficiaries, and other stakeholders.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information in limited circumstances:
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as website hosting, data analysis, or email delivery. These providers will have access to your personal information only as needed to perform their functions and are obligated to maintain its confidentiality.
- Partners and Collaborators: In the context of delivering specific social assistance programs, we may share relevant information with partner organizations, provided such sharing is necessary for program delivery and is carried out with appropriate safeguards and, where required, your consent.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
5. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
- Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal information in certain situations.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
- Right to Data Portability: Where applicable, you have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Websites
Our online platform may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any revised Privacy Policy on this page, and the "last updated" date will be indicated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Aviary Aid SG
Street JK
Singapore, 089055
Singapore